Provider Line Warranty System | Official web-site of the Metropolis of Tucson

Provider Line Warranty System | Official web-site of the Metropolis of Tucson

In 2014, Tucson’s Mayor and Council directed personnel to proceed with utilizing the Support Line Warranty Plan offered by way of our affiliation with the National League of Cities (NLC). 

This voluntary water and sewer line warranty program is readily available to house owners within the Tucson city boundaries who are intrigued in paying for restore security. The guarantee program presents coverage for the homeowner’s fix charges for leaking, clogged, or damaged drinking water or sewer provider strains. Remember to observe that there are separate insurance policies for water strains and for sewer traces.  

Why the Town of Tucson Participates In the Plan

House owners are responsible for h2o and sewer strains from the position of the utility relationship to the property exterior.  Often, residence entrepreneurs are not aware of this and when they have a difficulty with these strains, they will contact the Town to come out and repair them. The City simply cannot shell out to fix private assets and a repair may perhaps cost from hundreds to countless numbers of pounds to repair. This can set several property owners in a monetary bind in which the Town is unable to aid.

This plan has specified the Town a way to increase consciousness of utility line responsibility, at no expense to the City, by way of the two times annually mailings to property owners, and presents a voluntary remedy for owners that would like to be protected in the celebration of a problem. Not each and every home-owner would like to indicator up for this sort of service, but the Metropolis needs homeowners to know that it is an option that is available to every house owner in our neighborhood. 

What Does This Value the Metropolis and Why is the City Symbol on the Envelope

The City of Tucson spends no dollars on this application.  All of the mailings are paid out for by Services Line Warranties of America (SLWA) which is a division of HomeServe.  The Town truly makes a minimal money on this method by way of a .50 cent per month royalty on each and every active coverage.  The royalty is returned to the Town every year by SLWA and Mayor and Council directed, back in 2014 when the plan began, that the revenues produced be employed for Parks advancements and repairs metropolis-large so that the pounds would gain the overall community.

The City of Tucson logo is employed on the envelopes to guarantee that neighborhood customers are aware that this is a system licensed by the City of Tucson by means of our connection with the National League of Metropolitan areas Assistance Line Guarantee Plan operated by SLWA.

How Did SLWA Get My Tackle

SLWA works by using an deal with aggregating service to attain mailing addresses within just the Tucson zip codes.  Tucson Drinking water does not supply any client info to the organization.  The City of Tucson provides no address or constituent data to the corporation.  We occasionally receive phone calls or e-mail from constituents that they recieved a letter for a man or woman that no lengthier owns the property they are in or that may well have handed absent and they are involved that we have incorrect info about their residence or utility expert services.  That is not the situation as the tackle information and facts did not come from Tucson Water or the Metropolis of Tucson.  It is because of to the aggregator information and facts becoming out of date from whatever resources they receive that facts. If you would like your name eradicated from the mailing record: get in touch with 866-922-9006 or e mail 

To Discover Extra Remember to Refer to the Service Line Warranties World-wide-web Website:


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